Crisp County Power has dispatchers on duty 24-hours a day. During a power outage, be prepared to give the name in which the account is listed and the account number if possible. This information is shown on every electric bill. We suggest posting this information near a phone in your home. Never touch a downed power line. Always assume all downed lines to be energized and contact us immediately. In the event of an emergency, dial 911.
Do not report your outage through Facebook or other social media applications. Our social media accounts are not tied into our outage system and are not regularly monitored for emergency reports. To serve you better during an outage, please make sure you keep your contact information up to date.
The More You Know
Frequently Asked Questions
- What should I do if my power is off?
- Start by examining your home’s electrical panel and any outside disconnects to ensure a breaker hasn’t been tripped or a fuse hasn’t blown. Then, find out if nearby homes are also without power and contact your local EMC. This will help you identify whether the issue is within your home or caused by an outage on the EMC system.
- Do I need to call more than once?
- After you’ve reported the outage, there’s no need to call back. Crews are already working to restore service as quickly as they can. Additional calls can tie up the lines for others who still need to report their outage or create duplicate tickets for the same location.
- What should I do if someone in my home depends on equipment powered by electicity?
- Make sure there’s a backup plan for anyone who depends on electricity for medical needs. This could include having a secondary power source, keeping extra medical supplies on hand, or arranging an alternate place to stay until power is restored. Also ensure prescription medications are well stocked and keep a first-aid kit available.
- When I see crew in my neighborhood, should I stop them and let them know my power is out?
- No. Your EMC is aware of the outage after you place the initial outage call. Repeating the information to crews in the field only slows the restoration process.
- How long will it take to restore power?
- There’s no way to pinpoint an exact time for power restoration. Crews work to bring service back as quickly and safely as they can, but the timeframe can vary widely depending on how much damage has occurred. In some cases, repairs may take an hour; in others, several hours or longer. When severe weather impacts a large area, restoring power to the entire system right away may not be possible.
- Can CCPC bring in extra crews to assist with power restoration?
- Yes. During major storms, EMCs coordinate with one another to support the systems that are most heavily impacted. Through Georgia’s statewide Disaster Response Plan, Georgia EMC organizes and dispatches additional crews to any EMC that requests assistance. As a result, it’s common for an EMC to significantly increase its workforce during large-scale outages.
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