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Payment Options

Crisp County Power Commission offers several convenient ways to pay your bill.

Online Customer Portal

Make a payment at PayMyBill. Pay online using a credit card, debit card, and electronic check. Payments are posted real-time. Visit MyAccount to sign up for an online account and to view instructions.

Free Mobile App

Make a payment using our mobile app which is available for Apple and Android users. Pay online using a credit card, debit card, and electronic check. Payments are posted real-time. Visit MyAccount to sign up for an online account which you will use to log into the app and to view instructions.

Bank Draft

This program allows you to pay your monthly bill through an automatic bank draft from your bank account. You will still receive a monthly bill and your account balance will be drafted from your bank account on or after the due date shown on the bill.

To sign up for bank draft:

  • Print a copy of our ACH Debit Authorization form and mail the completed form and a voided check to Crisp County Power Commission, PO Box 1218, Cordele, GA 31010
  • Call or visit our business office at 229-273-3811, 202 S 7th St, Cordele, GA 31015

Bank Online Bill Pay

Pay electronically using your bank’s online bill pay feature.

CheckFree

Pay electronically using CheckFree’s online payment service.

Kiosk

Pay using one of our three convenient kiosks located at our business office in the lobby, in the drive thru lane, and in the 2nd drive thru lane. Outdoor kiosks are available 24/7. The indoor kiosk is available during business hours. Pay using cash (change not provided), check, credit card, and debit card. Payments are posted real-time.

Phone Payments

Call 1-229-273-3811, option 2, to pay over the phone using our automated payment system which is available 24/7. This system accepts credit card, debit card, and electronic check payments. Payments are posted real-time.

Mail

Mail your payment in the return envelope provided with your bill to Crisp County Power Commission, PO Box 1218, Cordele, GA 31010.

In Person

Payments are accepted in-person at our business office Monday through Friday, from 8:00 AM to 5:00 PM. Pay in-person using cash, check, or money order.

Payment Assistance

Some agencies may assist a customer who is having trouble paying his or her electric bill. Each agency has unique eligibility requirements and the right to refuse assistance to a customer. Contact the agencies listed below to see if any can assist you (agencies are listed in alphabetical order).

  • Affinis Hospice, 229-886-7987
  • Christ Episcopal Church, 229-273-2439
  • Crossroad Baptist Church, 229-271-9664
  • DFACS, 229-401-3001
  • First United Methodist Church, 229-273-4586 (helps with paying $50 maximum)
  • GA Department of Public Health, 229-638-6424
  • Homeless Resource Network, 706-571-3399
  • 90 Works, 770-846-4938
  • Salvation Army, 229-924-5154
  • West Central Georgia CAC, 478-472-3607

UNITEDHEALTHCARE UCARD INFORMATION

UnitedHealthcare’s Medicare Advantage UCard program began in January 2023. Their website lists one of the benefits of the UCard is having the ability to pay eligible utility bills.

Crisp County Power Commission can process payments from cards associated with the VISA, Mastercard, or American Express networks. The UCard is not associated with one of those networks.

Customers wanting to pay their Power Commission bill with the UCard must refer to one of the UCard’s third-party payment processing vendors such as Walmart. Please note that payments made through third-party payment processors may take up to 14 days to be received by the Power Commission. Power Commission customers remain responsible for paying their bill in full before the cut off date on the bill or may be subject to disconnection.

For more information please call the phone number on the back of your UCard or visit https://www.uhc.com/medicare/shop/ucard.html.

Caution about using third-party bill payment websites

Crisp County Power Commission customers are advised to be cautious about using third-party websites to process your monthly bill payments. Typically, a third-party online payment service allows consumers to pay multiple bills, including those from utility providers, to a website that is NOT associated with Crisp County Power Commission. Some of these third-party websites use our logo and colors to make you feel you’re dealing directly with us.

Crisp County Power Commission is not affiliated with online payment services, like Doxo. There is no guarantee of when your payment will be processed, which could result in an interruption in your service if we receive your payment after the due date. Also, third-party payment websites often charge processing fees and charges for using their service.

Customers are encouraged to pay their bills directly to Crisp County Power Commission.

PROTECT YOUR utility account and your money

The Power Commission has received payments in the past that were made using a bank account on which the payments were allegedly unauthorized.

Customers are responsible for their utility account including payments made on it and, therefore, are responsible for any returned items and associated fees.

We would like to share some tips to help you protect your utility account and your money:

  • Do not share your utility account number
  • Do not share your customer portal or mobile app login information
  • Do not share your credit or debit card information or your checking account information
  • Do not give anyone cash to pay your utility bill for you
  • Monitor your utility account for potentially fraudulent transactions using our customer portal or mobile app and call us at 229-273-3811 if you see any suspicious transactions
  • Sign up for text, email, or voice notifications