Billing
Billing
Meter Reading
Meters are read approximately the same day each month. For your protection, Power Commission employees are required to wear identification when on customer's property.
Advanced Metering System (AMI)
Electric consumption is measured in kilowatt-hours (1 kilowatt-hour equals a 100 watt bulb turned on for 10 hours) using meters. The Power Commission utilizes an advanced metering system (AMI) for the marjority of our meters. AMI meters transmit 15-minute usage data and daily meter readings through two-way communication. The AMI system communicates with our Outage Management System enabling us to know when a meter loses power which helps us diagnose and restore power much faster.
AMI meters also allow customers to monitor their usage using our online portal or mobile app.
Billing
Generally, bills are processed every 3 days beginning on the 7th of each month. Your electric bill includes a breakdown of your current charges, usage information for the current and prior 13 months, and a message center.
Bills are due 20 days after the billing date. After 20 days, a late charge is assessed and a courtesy phone call is made. The late charge is 1% of the bill amount or $5, whichever is higher.
Accounts that remain unpaid after the cut off date shown on the bill will be subject to disconnection.
Rates
Power Commission customers enjoy some of the lowest electric rates in the country. Click here for a complete copy of our rate schedules. Adobe Reader is required.
Available Billing Programs
We offer the following programs to our customers at no cost:
PREPAY METERING
Prepay metering allows qualified residiential customers to pay for electricity in advance much like putting gasoline in a car. Click here for more information.
E-BILLING
Stop monthly paper statements and receive an email when your bill is available to view online.
SENIOR CITIZEN DISCOUNT
Available to residential customers 65 years of age or older with household income of $22,347 per year or less, this discount helps customers save on their monthly electric bill.
LEVELIZED BILLING
Pay levelized monthly average amount so the bill is close to the same amount each month.
GREEN POWER
Purchase one or multiple 100-kWh blocks of green power which helps put electricity generated from renewable sources on the electric grid in place of electricity from traditional power plants. The cost is $0.60 per block and it is added to your electric bill each month.
Contact our Customer Service Department for more information about these programs.